Privacy Policy
Effective Date: January 23, 2026Information We Collect
When you use our website, we may collect the following information:
- Personal Information: Your name, email address, phone number, billing/shipping address, and payment details when you place an order.
- Non-Personal Information: Browser type, IP address, and website usage data to improve your browsing experience.
- Optional Information you may share with us: Preferences and Feedback.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your order, promotions or customer support.
- Improve our website, services and products.
- Improve our website and customer experience.
- Stay in touch with our community.
- Comply with legal and regulatory requirements.
How We Protect Your Information
We do not sell, rent or trade your personal information to third parties. We use secure technology and trusted payment processors to keep your data safe. We may share your information with:
- Service providers (such as couriers, payment processors and IT support) strictly to complete your order.
- Authorities if required by law.
Disclaimer: While we take every reasonable step to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee or be held liable for unauthorized access, hacking, or data breaches caused by external forces beyond our control.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against loss, theft, or unauthorized access.
Your Rights
In terms of POPIA, you have the right to:
- Access, update or correct your personal information.
- Request deletion of your personal data (unless required by law to keep it).
- Opt out of marketing communications at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".
Contact Us
If you have questions about this Privace Policy or how we handle your information, pleaser contact us at:
- Email:tebogo@sageandhoney.co.za
- Phone:+27 72 428 1701